Shipping Info


Please allow 1 Business Day from the time your order has been placed for it to process.  Currently, we offer flat rate shipping throughout the U.S. and Internationally.  Shipping rates are: 

  Free  Standard Priority Express
United States orders over $50  $5  $25
International orders over $100  $15  $30  $65

Additional International Shipping info:

  • Our free and standard International Shipping will not be trackable once it leaves the United States for some countries.  If you would like tracking options for after it leaves the U.S., please select the Priority or Express options.
  • There maybe duties and/or taxes due on international orders.  XIX Palms is not responsible for these fees.  Please check with your country's customs website for more information.
  • Although there will be tracking available through our site on most international orders, additional information on delivery status, customs clearance, and other info can best be obtained by contacting your local post office.
  • Please allow 24-36 hours from the time you receive a delivery email from us for your package to actually be delivered.  In some countries, the local post office scans the package as "delivered" when it is actually headed out for delivery. 

 

We do our best to provide quality and affordable shipping.  It is not our goal to make any profit on shipping product out.  You will receive a confirmation code and tracking number for all orders placed.  If you have special shipping needs, feel free to call us at +1 (949) 464 7256 or email us at aloha@xixpalms.com